We'll receive your order and contact you if there are any concerns.
Our skilled technicians will put your order together and perform functional testing.
Your order will go through our quality control process and get packed for shipping.
You'll receive tracking information by email through our automated system.
Order Flow
While we work hard to ship every order as quickly as possible, custom-configured, and complex systems may have longer lead times. In those instances, where we expect a delay in fulfillment, we will notify by email an estimated ship date.
Expedited Order Processing
Have an urgent, last-minute order? We understand that not everything goes to plan and we're here to help. Communicate with us so that we can assist you.
Order Confirmation
Neural Servers may, in its sole discretion, refuse or cancel any order and limit order quantity. We may also require additional qualifying information prior to accepting or processing any order. Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Neural Servers reserves the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, we will refund the billed amount.
Order Shipping
We offer a variety of shipping options to meet your budget and schedule. See our Shipping Information page for more detail.